CUSTOMER RELATIONSHIP DEVELOPMENT SPECIALIST (CR DEVELOPMENT)
Are you ready to shape the future of new energy solutions, energy storage ecosystems, and channel development with a global leader in Telecommunications?
We are looking for bold business development and customer success professionals to join our team. In this role, you will turn your commercial expertise into impact by driving high-frequency on-site visits, conducting detailed electricity usage research, and resolving client pain points across the target region.
This is your chance to lead core channel relationship frameworks, manage strategic interactions with commercial property owners, and leave your mark on modern energy storage and photovoltaic deployment initiatives.
Key Responsibilities
Responsible for regular follow-ups and frequent on-site visits to estate and commercial property owners, such as high-energy-consuming factories or commercial parks, within the target region.
Execute regular follow-ups and frequent on-site visits to local new energy and power installation contractors (EPCs) within the assigned territory.
Enhance customer loyalty and build deep trust in the company’s brand through consistent interaction, regular touchpoints, and professional care.
Identify and record the core needs of customers regarding energy usage optimizations and structural cost control.
Accurately collect detailed electricity consumption information from customers, including historical electricity bills, multi-time or single-time usage habits, and peak-valley pricing models.
Gather basic technical information about on-site power distribution facilities to provide accurate first-hand data support for internal project design and ROI calculations.
Act as a primary communication bridge between customers and the company’s internal technical and business teams.
Keenly identify, collect, and analyze customer concerns and pain points encountered during early project consultation, implementation of solutions, or daily operations.
Promptly and accurately relay customer issues to internal teams, coordinate corporate resources to drive issue resolution, and ensure customer demands are addressed quickly and effectively.
Collect the latest updates on the local estate and commercial energy storage market, competitor movements, and changes in business models during routine field visits.
Pay close attention to and gather market feedback regarding local grid connection processes, unlicensed power generation, and other relevant energy policies.
Qualifications and Requirements
Possess 1-3 years or more of professional experience in sales, business development (BD), or customer success roles.
Candidates with a background in new energy fields such as energy storage or photovoltaics, power equipment, and estate automation are preferred.
Candidates possessing established local estate and commercial owner networks along with installer channel resources will be given strong preference.
Possess a keen business sense coupled with excellent information-gathering abilities.
Able to understand basic estate and commercial electricity bills, maintain a basic understanding of electricity concepts, and accurately interpret complex electricity usage patterns.
Demonstrate strong interpersonal communication skills, empathy, and the ability to quickly build trust with owners and installers from diverse backgrounds.
Fluent in Turkish and English, with the capacity to conduct in-depth business discussions without any language barriers.
Strong logical summarization skills, with the ability to proficiently use English or Chinese for internal reporting and data feedback.
Possess a solid level of customer service awareness, a problem-solving mindset, and strong professional stress tolerance.
Have good self-motivation and time management skills, with the clear ability to adapt to a high-frequency schedule of local visits, on-site inspections, and fieldwork.
Candidates familiar with local estate and commercial electricity market trading rules or relevant grid connection approval processes will be given priority consideration.
Notes
Location: Target Region / Turkey ( Field-Based with high-frequency local visits ).
Application Requirement: Please ensure your CV is submitted in English to be considered for this role.
- Locations
- Huawei İstanbul Office
About Randstad Türkiye
This dedicated portal is legally powered and operated by Randstad Turkey on behalf of Huawei. As Huawei's trusted recruitment partner, our role is to facilitate your application process and ensure a secure, professional journey. All data collected on this platform is directly evaluated for official Huawei positions.