We are looking for bold professionals to join a world-class telecommunications and digital energy leader, where you’ll turn your technical expertise into impact by driving advanced product installations and leading-edge engineering support.

As a Technical Service Engineer , you will take full ownership of product training, site implementations, and comprehensive after-sales problem solving. This is your chance to lead structural energy field solutions, expand your technical consulting capabilities, and leave your mark on large-scale solar power plant architectures.

Key Responsibilities

• Manage end-to-end product lifecycles, taking full charge of product training, field installation, system implementation, and comprehensive after-sales problem solving.

• Maintain strong customer relationships and provide high-quality technical support, combining proactive remote guidance with agile on-site solutions for after-sales issues and client needs to secure absolute customer satisfaction.

• Continuously follow up on product deployment and usage metrics to systematically improve the customer’s overall product application and experience.

• Deliver robust technical support for new product promotions, which includes demonstrating next-generation product functionalities, building specialized demonstration platforms, and assisting sales engineers during technical communications with clients.

• Take full responsibility for the output of technical documentation, including the meticulous design of configuration schemes, structural implementation schemes, and detailed troubleshooting manuals.

• Monitor product quality and technical performance trends continuously to formulate and put forward strategic suggestions for product improvements.

Requirements

• Education: Bachelor’s degree in Electrical Engineering or an Associate Degree in Electronics accompanied by applicable professional experience.

• Experience: Minimum of 4 years of hands-on technical experience in hardware (HW) and software (SW) solutions related specifically to Solar Systems.

• Technical Knowledge: Deep, proven knowledge and practical field experience regarding Solar Power Plants (SPP) and advanced Power Electronics.

• Language Fluency: Fluent command of both written and spoken English and Turkish ; conversational or professional proficiency in Chinese is highly preferred.

• Core Competencies: Being highly self-motivated, self-organized, open-minded, and backed by exceptionally strong interpersonal communication skills.

• Mobility: Valid driving license and absolutely no restrictions for intensive travel, both domestically and abroad.

• Software Skills: Good working knowledge of Microsoft Office applications and AutoCAD software.

• Military Status: Completed military service obligations for male applicants.

Notes

• Location: Ümraniye, İstanbul ( On-site / Full-Time with high field mobility ).

• Application Requirement: Please ensure your CV is submitted in English to be considered for this role.