We are looking for bold professionals to join a world-class telecommunications leader, where you’ll turn your expertise into impact by driving high-quality sales governance and supporting wide-scale operational workflows.

As a Sales Operation Specialist, you will act as a key operational anchor within the account organization, optimizing transaction metrics and ensuring process alignment to accelerate next-generation connectivity journeys. This is your chance to lead structural business enablement, collaborate with cross-functional account divisions, and leave your mark on large-scale sales management architectures.

Key Responsibilities

• Lead sales governance as the core sales management owner of the carrier department within the representative office, taking full responsibility for the quality of sales management and supporting the comprehensive sales business management process.

• Orchestrate sales project operations by organizing project analysis meetings, conducting project reviews, coordinating project rewards, identifying risks, issuing warnings in a timely manner, and regularly auditing sales compliance.

• Govern routine order management workflows by reviewing real-time order statuses, identifying operational risks or bottlenecks, and giving proactive warnings to ensure absolute business compliance.

• Drive high-impact account business management by implementing strategic account policies, organizing departments to conduct deep customer insights, executing customer relationship planning, evaluating risks, and managing target implementation with high process quality.

• Manage customer satisfaction frameworks by tracking outstanding customer issues, organizing target management activities, reviewing problems in a closed-loop manner, and identifying client concerns to give early warnings in advance.

• Take charge of digital platform enablement to effectively support, elevate, and enable the end-to-end operation of the account department through digital operations.

Skills & Qualifications

• Proven data and information analysis skills to interpret operational metrics effectively.

• Highly developed communication, promotion, and professional cooperation skills.

• Strong logical analysis and reasoning capabilities to solve structural business challenges.

• Bachelor's degree in Business Administration, Economics, Engineering, or related commercial/technical disciplines is preferred.

Notes

• Location: Ümraniye, İstanbul ( On-site / Full-Time ).

• Application Requirement: Please ensure your CV is submitted in English to be considered for this role.